By Staff Reporter, | October 20, 2016
Microsoft warns that young people are more likely to fall for PC support scam.
Today's cyber criminals are coming up with new techniques to take your hard earned money. One of such schemes is known as the "tech-support" scam. Microsoft has warned that more young tech savvy people are more likely to fall victms to the scam after a recent global survey.
The scam involves a criminal calling a person to say his/her computer hsa been attacked by a virus under their control. The criminals who extrot people for their services usually portray themselves as representatives of large companies. The scam has also progressed, criminals are now using pop-up-ads, emails, websites and other digital techniques.
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Microsoft discovered that young people between the ages of 18-34 are more vulnerable to such scams than the less tech-savvy generations, Tech Republic reported. Although older users often fall victim to fraudulent phone calls, young people are falling for fake pop-ups and fake websites. The survey revealed that most young people believe the initial contact is often made by a trusting person from a company like Microsoft.
Microsoft has stated that it would not reach out to any of its users across the world without proper prompts. There is never any proactive reach outs to provide any unsolicited technical support. According to Microsoft support, any communication needs to be initiated by the user.
Microsoft also states that users need to be inherently suspicious and cautious of services and softwares that offer such unsolicited or proactive technical services. The user should never ever allow remote access to the machine unless they are sure that they are conversing with a real, technical representative, Tech Radar reported.
The easiest advice to deal with the scams is to hang up with the call or use appropriate pop-up blockers and to close fake websites even if redirected from another trustworthy website.
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