Samsung Electronics America President and COO Tim Baxter held a press conference at the recent Consumer Electronic Show (CES) 2017 where he apologized for the Galaxy Note 7 debacle.

According to Baxter, Samsung has reflected on its recent experiences and listened to the feedback of its users.  He said that the company would soon reveal the main reason that caused the Galaxy Note 7's batteries to overheat and explode.

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According to Reuters, Samsung has concluded its investigation into the Galaxy Note 7 explosions and concluded that the main reason was the device's battery. The company reportedly replicated the explosion, which is said to be unrelated to the device's hardware or software.

However, there are speculations that the Samsung SDI batteries may not be the actual defect. The company first blamed the explosion on the Samsung SDI battery and replaced it with Amprerex ones only to experience the same problems, leading to a second recall.

The upcoming Samsung Galaxy S8 is expected to feature Samsung SDI batteries. Meanwhile, Samsung may announce its findings on Jan. 23.

The Galaxy Note 7 was released in August 2016. Samsung recalled the devices and stopped sales worldwide a few months later.

According to Phandroid, in an attempt to make up to its customers, Samsung plans to give discounts on the Galaxy S8, S8 Plus, and Note 8 to customers who refused to return their Galaxy Note 7 devices. Only 10 percent of around 500,000 owners sent their Note 7 back.

The Galaxy S8 and S8 Plus are expected to be released at the Mobile World Congress 2017 on Feb. 27 in Barcelona, Spain. Samsung will launch two Galaxy S8 models: one with a 2K 5.1-inch display and another with a 5.5-inch 4K screen called Galaxy S8 Plus. Both devices are expected to sport curved Super AMOLED displays without the edge branding. The devices would come with a resolution of 3,840 x 2,160 and a pixel density of 806 pixels per inch (ppi).